COMO Shambhala Therapist (Body/Face)

The COMO Group represents an integrated approach to living well, grounded in a celebration of diversity and a deep respect for authenticity. The Group’s businesses extend across hospitality (COMO Hotels and Resorts), fashion (Club21, Kids21, Dover Street Market Singapore), wellness (COMO Shambhala), organic living and specialty foods (COMO Dempsey, Culina and SuperNature) and philanthropy (COMO Foundation).

We are always looking for people who share our values: passion, creativity, style and has a genuine interest in bringing these values to life in our workplace.

Job Summary

You will be responsible for providing excellent treatments to our customers and increase customer base.

Job Responsibilities

Treatments

Provide excellent facial and/or body treatments to our guests, in accordance with COMO Shambhala treatment protocols and standards.
Maintain consistent treatment environment and attentive-ness to customer.
Maintain strong customer relationship by managing their enquiries with speed, clear explanation and professionalism.
Keep self-updated with wellness and product knowledge.
When not in treatment sessions, cover reception duties including cashiering, maintain customers’ information, walk-in/phone enquires, and other ad-hoc duties.
Conduct daily inventory stock takes of equipment, professional and retail products.
Attend training sessions and adopt a continuous learning attitude.

Sales

Diligent cross-selling of skincare products and wellness offerings, relevant to customer’s need.
Strive to maintain and increase customer base through exceeding guest expectation and effective advisory and/or treatment provided.
Strive to increase product sales through insightful recommendation to customers.

You are expected to apply your best efforts in discharging your responsibilities with care, honesty, skill and diligence.

The Company and or Management reserves the right to introduce, modify, amend or annul any of the set duties/responsibilities in your Job Description above at any time. Any such changes shall be notified to you by issuance of circulars, memorandums or other instructions by whatever name from time to time which form part of the terms and conditions of employment.

Job Requirements

Certification in ITEC/CIBTAC/CIDESCO and Bachelor in Physical Therapy or equivalent
Minimum 2 years of relevant experience from spas and/or related industry
Well-groomed with a pleasant disposition and personality
Good communication and interpersonal skills and service attitude

The Company and/or Management reserves the right to introduce, modify, amend or annul any of the set duties/responsibilities in your Job Description above at any time. Any such changes shall be notified to you by issuance of circulars, memorandums or other instructions by whatever name from time to time which form part of the terms and conditions of employment.

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