Merchandising Administration Assistant

The COMO Group represents an integrated approach to living well, grounded in a celebration of diversity and a deep respect for authenticity. The Group’s businesses extend across hospitality (COMO Hotels and Resorts), fashion (Club21, Kids21, Dover Street Market Singapore), wellness (COMO Shambhala), organic living and specialty foods (COMO Dempsey, Culina and SuperNature) and philanthropy (COMO Foundation).

We are always looking for people who share our values: passion, creativity, style and has a genuine interest in bringing these values to life in our workplace.

Job Summary

To assist the team in data entry for purchase order, generating analytical reports, timely delivery of stocks to store, follow up with suppliers on stock issues and to provide necessary clerical and administrative support.

Job Responsibilities

Purchase Orders
• Transferring of orders from buyer’s records to warehouse purchase orders and distributing to warehouse and outlets accordingly.
• To analyze buy into classification categories.
• To create Buy Status Report and update regularly.
• To key in orders accurately upon receipt of order confirmation.
Performa Invoices / Order Confirmation / Cancellations
• To ensure all P/F invoices correspond with original order and liaise with Accounts for necessary payment.
• To pre-alert warehouse / outlets or any noted cancellations
Shipments
• To negotiate and confirm payment terms, liaise with Finance Dept.
• To follow-up and chase suppliers for late deliveries.
• To enforce discounts / cancellations for non-performance / late deliveries.
• To provide information for and update shipment status report regularly.
• To monitor and alert suppliers for forward season shipments in order to ensure early deliveries.
• To liaise with forwarders to advise on each season shipments and relevant priority listing.
Warehouse
• To liaise with warehouse to control excess stock / short shipments and alert suppliers / outlet accordingly.
• To prioritize clearance of shipments from warehouse to stores in co-ordination with all Assistant Buyers / Buyers.
Pricing
• To liaise with Assistant Buyer / Buyer / Brand Manager on pricing, using either recommended prices or system retail prices according to mark-up confirmed by Accounts.
• To provide necessary documentation to advice warehouse of retail prices.
Sales Reports
• To collect weekly and monthly reports from outlets in order to update weekly sales report.
• To provide sales analysis and reports to principal suppliers as and when requested.
• To provide necessary analytical back-up to Buyers for buying trips and retail comparison purpose.
• To handle all store complaints regarding stocks received – workmanhip, customer returns etc.
Damaged Stocks
• To inspect faulty stocks to ascertain extend and cause of damage.
• To correspond with supplier, negotiating for claim of full credit or replacement as necessary.
• To keep track of damaged stock form numbers for each shop for accounting purpose.
General Duties
• Filling of all documentation following buying trips.
• Keeping abreast of re-orders from outlets, monitoring delivery progress and submitting these requests to suppliers.
• General correspondence to suppliers on price enquiries, customer special requests etc.
• General support to the Assistant Buyers, Buyers and Brand Managers.
• To undertake ad-hoc projects assigned by the management of the company.

Job Requirements

• Diploma in Merchandising, Fashion Management or equivalent
• Minimum 1 year of relevant working experience, preferably in fashion/retail environment
• Excellent proficiency in MS Excel, Words and Powerpoint
• Meticulous, strong numeric and analytical skills
• Good communication and interpersonal skills
• A team player with excellent follow-up skills and willing to assist in store operations during peak seasons
• Strong sense of urgency, discipline in meeting deadlines and high flexibility in ability to multi-task
• Eager to learn

The Company and/or Management reserves the right to introduce, modify, amend or annul any of the set duties/responsibilities in your Job Description above at any time. Any such changes shall be notified to you by issuance of circulars, memorandums or other instructions by whatever name from time to time which form part of the terms and conditions of employment.

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