F&B Executive
About b_together
b_together is a family club, a space for children to learn & play, a restaurant and much more. It is your new local hangout for modern family living. You can play, work, eat and relax (try the cocktails) – we’ll take care of the rest. We think families should be able to spend quality time together in beautiful spaces. Spaces where you can grow, laugh, share, learn, relax, create, kick back and just b_. Oh, also eat and drink, we are all about the good food and cocktails here too. We exist to bring together families, loved ones, friends, young and old, tall and small - everyone. A place you want to be in but more importantly - with the people you want to b_with.
Job Responsibilities
- Assist in setup & breakdown of the restaurant.
- Assist your Service Leader in organising table seating and preparing tables.
- Greeting of customers and providing an enjoyable dining experience for all customers.
- Presenting menus/ directing customers to our menu QR code on the tables.
- Possess great knowledge of menu and non-menu items, and their ingredients. Helping customers select food/ beverages.
- Collaborate with other restaurant servers and kitchen/ bar staff.
- Serve water and refill glasses as and when needed.
- Ensure the timely delivery of food/beverage orders.
- Complete opening and closing side work.
- Ensuring side stations are stocked and cleaned. Regular checks.
- Assisting in cleaning up of spills and ensuring table cleanliness at all times.
- Complete housekeeping functions where necessary (ie. cleaning, sweeping, mopping, emptying trash and etc.)
- Handling of customers' queries in a friendly and professional manner.
- Providing suggestions and recommendations to upsell.
- Deal with complaints and problems with a positive attitude.
- Facilitating and assisting Service Leader in any other requirements.
Job Requirements
- Fluent in spoken and written English.
- Minimum 1 year’ experience in restaurant service/ F&B industry, experience as a barista will be a plus.
- Basic certification in restaurant service is desirable. A combination of practical experience and education will be considered.
- Outstanding Customer Service, focused and oriented.
- Full time flexible hours are required (able to work days, nights, weekends, holidays).
- Strong communication skills with the ability to promote sales and resolve conflict.
- Able to work at a fast pace while maintaining attention to detail; ability to multi-task.
- Professional, articulate, friendly, and punctual.
- Positive, Cheerful, Energetic, Fun and Friendly.
- Team player & ability to work in a diverse work environment.
- Good communication & interpersonal skills.
- Excellent attention to detail.